Store Policy
Customer Care
At Haevin, we prioritize excellent customer care. Our team is readily available to assist you with any inquiries or concerns regarding our products and services. Please feel free to reach out to us via email at thehaevincompany@gmail.com or by calling 213-376-8097. We are dedicated to ensuring a seamless shopping experience and fostering with our valued customers.
Privacy & Safety
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1. Information We Collect
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When you place an order or sign up for our mailing list, we may collect:
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Your name, email address, shipping and billing address, and phone number
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Payment details (processed securely via third-party services like Stripe or PayPal — we never store full credit card numbers)
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Website activity, such as pages visited, time spent, and products viewed (for site optimization and marketing purposes.
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2. How We Use Your Information
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We use your data to:
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Process and ship your orders
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Send order confirmations, shipping updates, and promotional emails (only if you opt in)
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Improve your browsing and shopping experience
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Respond to customer service requests
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3. Sharing Your Information
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We do not sell or rent your personal data. We only share your information with trusted third parties (e.g., payment processors, shipping carriers) to fulfill your order or improve our service.
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4. Cookies
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Our website uses cookies to:
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Help remember items in your cart
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Understand how visitors use our site
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Tailor content and ads to your preferences
You can disable cookies through your browser settings if you prefer.
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5. Payment Security
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All payments are processed through secure, PCI-compliant platforms. Your credit card information is encrypted during transmission and never stored on our servers.
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6. Your Rights
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You have the right to:
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Request access to or deletion of your personal data
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Opt out of marketing emails at any time (just click “unsubscribe” at the bottom of any email)
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Contact us with any concerns about your data
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7. Contact Us
If you have questions or concerns about your privacy or our safety practices, please reach out to us at:
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments